Entries in media (22)

Friday
Jul092010

If you can type, you can make a film

This clip, which is all over the geek Internet, is pretty funny, but it's not something the average person can't do, thanks to xtranormal.com. The platform was made by a Best Buy (a big US gadget chain) employee soon to lose his job - but who will no doubt get a better one in no time. The beauty of it is that all you need to do is pick a scenario of the shelf and then add your script. The computer reads  it out and hey presto, you have your own animated feature. So simple, yet so effective. 

Monday
Apr262010

If the UK was a business, which candidate would offer the best customer service?

This blog post originally began as a comment on comedy's David Mitchell's latest post on The Guardian's Comment is Free section. And while the source text is a little forced and not particularly funny (much like Peep Show, in my opinion), it does raise some interesting questions about the sea change that appears to be afoot in British politics. Mitchell's focus is on how David Cameron is the victim of circumstance. Don't bother reading the whole thing, its meandering and clunky, but here's the crux:

"You're sick of the government, aren't you? So vote for me!" is how British opposition leaders have always addressed the electorate. It's usually enough. "Why commit to policies in advance when I can win just by not being Gordon Brown?" Cameron must have thought. It doesn't exactly make him a statesman but doesn't mean he's an idiot either. He analysed his strategic objective and, in time-honoured fashion, organised a perfectly competent cavalry charge. It had always worked in the past. And then history opened up on him with a machine-gun.

One important point Mitchell misses is the role of the television debates in opening up the discussion. They may not be everyone's cup of tea, but the politics-meets-reality-show format has sparked a debate in print, online and in pubs (where else can meaningful discussion thrive) that would not have taken place otherwise. Politics just got up close and personal. The cult of the celebrity has truly arrived.

And this is most certainly a good thing. It forces candidates to address their customers (the electorate) directly and as individuals.

Crucially, the debates themselves have made it important for people to have an opinion on politics - rather than just vote along traditional party or class boundaries. The follow-up discussion on blogs (yes, like Mitchell's), in the social media and in pubs has blurred the lines further. And in the press, odious soundbite reporting has been forced to one side by opinion and editorial sections tempered by reader comments. In this brave new world, opinions are individual and (almost) all points of view are valid.

So how does a party go about selling a brand image, a message, to the public? That is the question they are all asking themselves in the run up to the election.

Let's not forget amid all the hype that politicians are appointed to serve the public - and that the public will always be aware that as voters, they are customers. For many years now, the distance between the electorate and their representatives has grown with the power of the media to shape opinion - to the point where MPs are now more accountable to their party whip than their constituents.

Politicians, like businesses, must also rethink their approach to customer service. The time of the spin-doctor (read: marketeer) has passed. Smear campaigns don't wash any more. Sure, personality is important, but straight-talking is even more so.

After all, the public is more forgiving than the press. Joe Voter doesn't need to find an angle on the story, he can voice his opinions when the time comes to do so - at the polls, in the pubs and on the Internet. And when he feels his opinion, like his vote, is just as valid as that of a newspaper correspondent or business leader, his engagement in politics automatically increases. In turn, they can no longer be told who to vote for because they vote based on a complex mixture of factors drawn from a patchwork of media and personal experiences.

Cameron's failing is that he has ignored this democratisation of politics. He has tried to paint politics as black versus white and fallen back on a string meaningless anecdotes (parodied by this anecdote generator) and an almost obsessive mantra of "change". More importantly, by keeping his policies and opinions close to his chest, he has turned a position of strength over his (former?) main rival Brown into a feeling of despairing indifference on the part of the electorate. The feeling is, the unfortunate picture to the left reflects exactly what he thinks of his electorate (and the comments here bear that out).

Enter Clegg.

While Nick Clegg is a million miles from being a British Obama, both have benefitted from a trend that has allowed a rank outsider to rise from one day to the next. In days gone by, both would have been portrayed by the media as insignificant bit-part players (Clinton was a shoo-in for the Democratic nomination, remember). If they ever overcame this major hurdle, the Obamas of the past (e.g. Ralph Nader) would be speared by smear campaigns that would have fooled a public that did not and could not know any better (Clinton, again, said some terrible things about her current boss). In previous elections for instance, the press would have successfully made an issue of Obama's supposed Muslim origin, inflammatory pastor and allegedly corrupt neighbour. This time, the accusations just would not stick - and the rest of the world breathed a sigh of relief.

The same is true today in the UK - and the result is Cleggmania. Where every opinion counts, there is no such thing as a wasted vote - and the Liberal Democrats have suddenly become a viable alternative. Whether or not the current crop of Lib Dems is better or worse than previous incarnations is moot - the stars are aligned for Clegg. Only time will tell if he will get the job - and if he is the man for the job - but one thing is for sure, he has tuned into the needs of his "customers". Yet the pundits cannot quite put their finger on why.

Maybe the answer is staring them in the face: In the age of the self-made celebrity, politics has gone viral. The rules have changed, and a vote for Clegg is a vote for democracy - and a vote against politics.

Friday
Feb192010

Is this the beginning of the end of television news?

The media, and particularly the broadcast media, seem to be waking up to the fact that what they say is no longer taken at face value or even accepted as true. Viewers understand that the news is driven by the need to attract eyeballs and advertisers - and that this effects what is and isn't reported and how it comes across. Leading the charge is Charlie Brooker's Newswipe, a show dedicated to sticking it to the news (although the point can be a bit laboured at times). This is the highlight, but the rest of the show isn't half bad.

 

The show features US comedian and drunk Doug Stanhope, who is also the "Swedish Hero" in this ad, which is genius. (Ah, I see, you can replace Stanhope with your own picture at the end and send it on - the hero is you for paying your TV license and keeping the Swedish news untainted by the advertising Krona. Here's another great vid explaining the whole thing. Ah, those Swedes!)

And then The Observer newspaper is relaunched following the same theme - don't believe everything you see on the news.

It all suggests that big media are discovering that consumers want to take a step back from their televisions. Instead of spoon-fed news, they are demanding genuine and honest comment ahead of token gestures designed to look like balanced reporting. And all this is reflected in the changing nature of advertising, which must do more to engage and inform in this new age of the thoughtful and truth-seeking consumer.

Wednesday
Jan062010

Was the Daily Express joking about a bit of snow bringing an end to global warming "conspiracy"?

I sure hoped so, or we really are all doomed. The answer to the above question is in the article itself, and sadly, it's mostly "no". I read the piece waiting at least for an explanation that "global warming" and "climate change" are not the same thing, but it never came. There was, however, this:

The Met Office’s Barry Gromett said December and January’s cold weather was “within the bounds of variability” in a global trend of rising temperatures in which 2009 is set to be the fifth warmest year on record.

He added that while Siberia, the UK and parts of the US were very cold, other areas including Alaska, Canada and the Mediterranean were warmer than usual. But China faces its worst winter in 20 years, with temperatures down to -43C.

But it was quickly followed by this:

Christopher Booker, author of The Real Global Warming Disaster, said: “It is amazing how this scaremongering from climate change lobbyists keeps arising even though they are constantly being proved wrong.

“Last year there was snow in Saudia Arabia and still they persist in saying the temperature is going up.”

Sigh.

Thursday
Dec172009

The shape of school projects to come? 

The video above, "The Crisis of Credit Visualized" is not only a great explanation of the credit crunch in visual terms, it is also part of a thesis in media design by a student called Jonathan Jarvis. So it's not quite a school project, but with the array of media at our kids' fingertips, it can't be long before they refuse to write essays for school and just submit a link to their blog, a YouTube video, a Twitter feed, or whatever else they might have floating around the cloud. Good luck marking that, Mrs. Smith.

Of course, that is the next step, first marketing companies need to learn to harness media better to communicate more effectively with more people. And as this run-down of the finest media visualisations of the year shows (from another student who is one step ahead of the class), the sky's the limit.

Tuesday
Oct132009

What happens when a gagging order goes viral?

Simple, the truth comes out on Twitter, via a shedload of links to blog posts and news stories. The image above was snapped from Trendsmap, which provides realtime, location-based results for what people are writing about on Twitter at any given moment. This map was generated when solicitors Carter Ruck attempted to stop The Guardian from reporting on a question in parliament on behalf of its client Trafigura - a company linked to toxic dumping off the Ivory Coast. As the paper reported:

Today's published Commons order papers contain a question to be answered by a minister later this week. The Guardian is prevented from identifying the MP who has asked the question, what the question is, which minister might answer it, or where the question is to be found.

The Guardian is also forbidden from telling its readers why the paper is prevented – for the first time in memory – from reporting parliament. Legal obstacles, which cannot be identified, involve proceedings, which cannot be mentioned, on behalf of a client who must remain secret.

The only fact the Guardian can report is that the case involves the London solicitors Carter-Ruck, who specialise in suing the media for clients, who include individuals or global corporations.

A bit of digging by a couple of bloggers and the details were all over Twitter (@stephenfry of course played his part), and the latest is that the case has been dropped. Relative unknowns until this morning, Carter Ruck and Trafigura will be paying the price for trying to silence the mass media for many years to come. Well done Twitter and well done The Guardian - a winning team.

And victory also to The Spectator for being first with the scoop.

Wednesday
Jul082009

Rupert Murdoch to introduce paid content model

Here's what The Guardian, an online pioneer in the publishing world, thinks of Rupert Murdoch's plan to introduce subscriptions for its online contract. It has been tried before... click here to see what we think.